Regulation

EN 301 549 Compliance Guide

EN 301 549 is the European standard for accessibility requirements for ICT products and services. It is the technical standard referenced by the EU Web Accessibility Directive (for public sector) and the European Accessibility Act (for private sector). It closely maps to WCAG 2.1 Level AA for web content but extends to mobile apps, documents, hardware, and software.

Standard

WCAG 2.1 Level AA (via EN 301 549 Section 9)

Deadline

Web Accessibility Directive: already in effect. EAA: June 28, 2025 (now enforced).

Enforcement

Active

Key requirements

Maps to WCAG 2.1 Level AA for web

Section 9 of EN 301 549 directly references WCAG 2.1 Level A and AA success criteria for web content.

Goes beyond web

Covers mobile applications (Section 11), documents (Section 10), hardware (Section 8), and two-way voice communication (Section 6).

Referenced by EU directives

Both the Web Accessibility Directive (2016/2102) and the European Accessibility Act (2019/882) reference EN 301 549 as the harmonized standard.

Version 3.2.1 is current

Published in 2021, this version aligns with WCAG 2.1. Future versions may incorporate WCAG 2.2.

Who must comply

EU public sector bodies (under Web Accessibility Directive)

Private sector companies selling products/services in the EU (under EAA, since June 2025)

ICT vendors selling to EU public procurement

Penalties for non-compliance

Varies by EU member state. Includes fines, market access restrictions, and mandatory remediation. Each country implements its own enforcement mechanism.

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