Regulation
EN 301 549 Compliance Guide
EN 301 549 is the European standard for accessibility requirements for ICT products and services. It is the technical standard referenced by the EU Web Accessibility Directive (for public sector) and the European Accessibility Act (for private sector). It closely maps to WCAG 2.1 Level AA for web content but extends to mobile apps, documents, hardware, and software.
Standard
WCAG 2.1 Level AA (via EN 301 549 Section 9)
Deadline
Web Accessibility Directive: already in effect. EAA: June 28, 2025 (now enforced).
Enforcement
Active
Key requirements
Maps to WCAG 2.1 Level AA for web
Section 9 of EN 301 549 directly references WCAG 2.1 Level A and AA success criteria for web content.
Goes beyond web
Covers mobile applications (Section 11), documents (Section 10), hardware (Section 8), and two-way voice communication (Section 6).
Referenced by EU directives
Both the Web Accessibility Directive (2016/2102) and the European Accessibility Act (2019/882) reference EN 301 549 as the harmonized standard.
Version 3.2.1 is current
Published in 2021, this version aligns with WCAG 2.1. Future versions may incorporate WCAG 2.2.
Who must comply
EU public sector bodies (under Web Accessibility Directive)
Private sector companies selling products/services in the EU (under EAA, since June 2025)
ICT vendors selling to EU public procurement
Penalties for non-compliance
Varies by EU member state. Includes fines, market access restrictions, and mandatory remediation. Each country implements its own enforcement mechanism.
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